Pitch playbook

Coca-Cola Taiwan

台灣可口可樂 · MNC FMCG
Quick read
  • WedgeLocal creative + cultural insights — global brand platforms need TW-specific cultural codes (night market, betel-nut culture, 'aiyo' moments) that Wieden/global creative can't deliver
  • WhyGlobally Coca-Cola consolidated with WPP Open X (2021 renewal, again 2024) — but Taiwan creative/digital has historically sat with Leo Burnett Taiwan (Publicis), McCann Worldgroup (IPG) for creative, and Starcom (Publicis) for media — NOT WPP locally. This is the classic 'global WPP / local mixed' pattern.
  • Who ·
Pitch wedges
Entry angles for an account with no public AOR — frame around fit and capability, not incumbent replacement
  1. W1Local creative + cultural insights — global brand platforms need TW-specific cultural codes (night market, betel-nut culture, 'aiyo' moments) that Wieden/global creative can't deliver
  2. W2AI-powered shopper marketing for the Swire trade activation layer — bridge brand and retail in real time
  3. W3Convenience-store channel intelligence — TW has world's highest CVS density; data-driven CVS-specific creative is a wedge that beats global-template execution
  4. W4Bottler vs. brand-owner alignment — Venture AI Agency could serve as the connective tissue between Swire's trade ops and TCCC's brand team
Current creative landscape
Which shops have we actually seen working with this brand — fragmented? In-house? Project-based?
  • Globally Coca-Cola consolidated with WPP Open X (2021 renewal, again 2024) — but Taiwan creative/digital has historically sat with Leo Burnett Taiwan (Publicis), McCann Worldgroup (IPG) for creative, and Starcom (Publicis) for media — NOT WPP locally. This is the classic 'global WPP / local mixed' pattern.
  • Coca-Cola moved its North America media OUT of WPP to Publicis in early 2025, signalling that the WPP global relationship is contestable even in core markets.
  • Taiwan operating entity is Swire Coca-Cola (bottler) — marketing decisions split between TCCC (brand) and Swire (trade/shopper), creating a multi-decision-maker complexity that local independents can wedge into.
  • No public Taiwan-side WPP AOR confirmation in last 5 years — the WPP global mandate likely flows through Hogarth/global production rather than a TW media shop relationship.
Marketing leadership
Who runs marketing — pitch entry points
  • Tzuhui LeeTrade Marketing Manager, Swire Coca-Cola Taiwan
    since unknown

    Trade marketing lead on Taiwan team. Marketing dept is small (~11 ppl) — Coca-Cola Co. brand marketing comes from regional/global. Swire is the bottler/operating entity in TW.

    Source ↗
  • Phuong NhamRegional Marketing Director, ASEAN & South Pacific, The Coca-Cola Company
    since 2024

    Taiwan sits under APAC OU (not ASEAN & South Pacific) but illustrative of TCCC's regional marketing model — local TW marketing reports up through Greater China / APAC.

    Source ↗
Marketing posture
How they show up in market right now

Brand marketing dictated globally / regionally (TCCC APAC OU); local Taiwan execution split between Swire (trade/shopper) and TCCC's small Taiwan brand team. Heavy on global brand platforms (Real Magic, Marvel collabs) localised with TW-relevant tactics (CVS, night markets, Ximending OOH). Creative talent has come from Publicis (Leo Burnett TW) and IPG (McCann) — not WPP locally.

Recent campaigns
What the incumbent has produced — strength vs fatigue
  • Coca-Cola x Marvel2024 · in-house/global creative (with local Swire activation) · OOH + retail activation

    Marvel hero x Coca-Cola vending machine in Ximending; in-store cooler stickers in competitive CVS channel.

    Source ↗
  • BBQ / Hot Pot dining activation2024 · Swire trade marketing in-house · Field/trade activation

    177 staff visited 300+ BBQ & hot pot restaurants across 10 districts to drive on-premise placement.

    Source ↗
Decision makers
Who to engage on day one
What to avoid

Don't position against WPP global — Coke globally just renewed WPP Open X in 2024 (despite NA loss). Pitch as 'local agility layer' that complements rather than displaces. Avoid claiming you can do global brand work; pitch TW-specific shopper, social, CVS, and Swire-side trade marketing.

Competitive set
  • PepsiCo Taiwan
  • Uni-President Black Tea / Tea Drinks
  • Heysong (黑松)
  • Suntory Taiwan
  • Vitalon
Open questions
What research couldn't verify — qualify before pitching
  • Who currently holds TW media planning for Coke — is Starcom still incumbent, or has it shifted to a WPP shop post-2021 global deal?
  • Has Leo Burnett TW retained the digital creative scope it won in 2012?
  • Does Swire run its own trade marketing agency roster separately from TCCC?
  • Who is the current TCCC Taiwan country marketing manager (named role)?

Researched 2026-05-11 · confidence medium — global AORs and historical TW agency picks are documented; current 2024-2026 TW-side AOR not publicly confirmed. · every claim sourced